Remote assistance
Euromatic offers an after-sales service and assistance which respond to customer needs.The remote analysis and diagnostics allow the Euromatic technicians to guide the maintenance staff to support the customers requests.
Offer of services includes:
- Telephone support to our customers' staff;
- Remote assistance in collecting data on equipment status and correcting malfunctions without on-site intervention;
- Intervention on customer premises, saving time due to preliminary analysis and consulting of diagnostic messages..
Plants built to work everywhere
The assembly of each component, supported by a modern storage system is implemented with dedicated software controls, as well as the intermediate and final testing before shipment to assure the smooth start up and the performances at customer's site.
Our customers portfolio includes the leading international companies involved in the production of containers from glass tube and packaging systems for the pharmaceutical industry. We export almost one hundred percent of our production units all over the world.