Remote control and assistance systems
EUROMATIC offers after-sale service that responds to every request by telephone and on-site assistance. It supplies spare parts and compiles customized lists of spare parts for every equipment system. The service includes remote analysis and diagnostics which allows our technicians to guide the maintenance staff to properly perform the necessary procedures for the restoration of facilities with the aim to reduce the stopping time and to increase the productivity.
Offer of services includes:
- Telephone support to our customers' staff;
- Remote assistance in collecting data on equipment status and correcting malfunctions without on-site intervention;
- Intervention on customer premises, saving time due to preliminary analysis and consulting of diagnostic messages..
Plants built to work everywhere
The assembly of each component, supported by a modern storage system is implemented with dedicated software controls, as well as the intermediate and final testing before shipment to assure the smooth start up and the performances at customer's site.
Our customers portfolio includes the leading international companies involved in the production of containers from glass tube and packaging systems for the pharmaceutical industry. We export almost one hundred percent of our production units all over the world.